Privacy Policy

At Apiary Platform, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account (name, email address, password)
• Subscribe to our services (payment information)
• Contact our support team
• Participate in surveys or promotions
• Use our API playground and testing features

1.1 Automatically Collected Information

When you use our services, we automatically collect certain information about your device and usage, including:

• IP address and browser type
• Operating system and device information
• Pages visited and features used
• API calls and usage patterns
• Timestamps and session duration

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage patterns
• Detect and prevent fraud and abuse
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf (payment processing, cloud hosting, customer support)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Regular security audits and assessments
• Access controls and authentication requirements
• Employee training on data protection

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Opt out of marketing communications
• Data Portability: Request transfer of your data
• Restriction: Request restriction of processing

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our services
• Personalize your experience
• Analyze traffic and usage patterns

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and other legally approved mechanisms.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you delete your account, we delete or anonymize your personal information within 30 days, except where retention is required by law.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Material changes will be communicated via email or prominent notice on our platform.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@apiary.biz.id
Address: Apiary Platform, Inc.
123 API Street, Suite 100
San Francisco, CA 94105
United States

12. Supervisory Authority

If you are located in the European Economic Area (EEA), you have the right to lodge a complaint with your local data protection authority if you believe we have violated your data protection rights.